Collaboration: By the customers for the customer
Transwide has been built and continues to be built in collaboration with its customers. This has been always a bottom up approach to product development. As a communication platform between Shippers and their logistic network we deliver tools which foster collaboration, it is therefore natural that we apply the same philosophy when working with our customers. Our Logistics and IT experts constantly listen to our customers and combine requests to make the platform evolve.
The end result is simply a set of solution that are easy to learn, to use but yet have the flexibility of managing complex logistics processes.
Focus: Transport Execution Information Hub
From day one Transwide has realized that the communication element was the heaviest part of logistics network management and that transport execution was a black hole for most companies. Since then we focus on those two aspects to provide our clients with connectivity, functionality and visibility during the entire transport execution process. Connectivity with functionality is the key.
Deliver Value: Software as a Service (SaaS)
Delivering value starts with our application and all the processes it covers, optimising the transport execution processes. It would already be a nice story but we enhance the value delivered by being a Software as a Service company. What does this mean?
1. No upfront investment in servers, software licenses and all the maintenance costs which go with those. The application is simply run from our servers. Your costs vary depending on your usage.
2. Easy to configure solutions with the support of our team, it means no 1/3rd party supplier to manage the project or configure the application for months. In a few weeks you are up a running and get the benefit from our solutions.
3. A wide array of services delivered daily: dedicated project manager that ensures your implementation is on schedule, customer support, training and system integration specialists to interface your IT systems with the Transwide platform are an integral part of our service.
4. On demand product development. The development of new functionalities and solutions is made on the demand of our customers, with whom we constantly collaborate so that Transwide answers to their real needs. An updated version of Transwide is released two/ three times a year, which can be accessed by all users.
All those ingredients allow us to roll out projects at fast pace ensuring ROI is reached in months instead of years.
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