Fast Moving Consumer Goods ("FMCG")
Highly demanding customers in the food and consumer goods industries require flawless transportation management.
Industry Specifics
- High seasonality: volume of loads increase significantly during peak season
- Short delivery lead times
- High degree of importance for on-time delivery and carrier performance
- Transportation cost represents a significant portion of total cost of sale
- Large amount of EXW deliveries with little predictability of truck arrival times
- Low visibility on empty returns for crates, bottles, pallets
Transwide solutions are built on an in-depth understanding of supply chain processes. Our products address the ongoing collaboration with customers from the CPG and FMCG industries and the issues that arise from having to work with their customers in the retail industry.
For example, our appointment scheduling module helps manage and optimize a location’s capacity for inbound deliveries or outbound shipments. Your retailer customers and their carriers can schedule their own appointments for EXW pickups at your warehouse or packaging facility. Reduce waiting times and additional costs, while increasing their on time pick-up and/or delivery performance.
The module also provides you and your partners the means to control and accelerate the flow of returns. Customers can notify you for the return of empties like crates, bottles or pallets, specifying the date, time, type and quantity of returns.
Track and be notified about deliveries, exceptions and incidents through our twCall-off and twTrace modules. Monitor your deliveries to ensure that they are on-time. Anticipate and pro-actively handle delays and/or incidents like refused pallets. Let Transwide TMS drive continuous improvements to your performance and customer service.
Additionally, since some FMCG products, like beverages have relatively low unit value, the cost of transporting the goods will often represent a significant portion of the cost of the product. An FMCG shipper’s ability to minimize transportation costs will, therefore, directly impact the selling price for the retailers and, as a result, their ability to offer their goods at a competitive price and/or maintain profit margins.
"Our focus to improve visibility and performance on the primary transport was the main improvement area we identified. We therefore decided to evaluate proven market solutions and after analyzing the various options available, we elected Transwide. We are now strongly increasing the control we have over our logistics. And intend to increase performance within weeks."
“Last year, with Transwide in full operation, we set an all-time high in customer service levels (performance scores).”
“The interface with SAP was a critical element in the success of the project, it allowed us to enter back into SAP information we never had access to and delivered visibility inside an environment our people were already familiar with. Transwide’s integration technology and know how has proven key in developing an interface which fits our complex requirements, it is secure, light to maintain and easily adaptable to evolution. This is also the reason why we see that more and more carriers decide to interface with them as well, which in the end greatly accelerates the flow of information, in a more and more demanding environment, this is clearly a great advantage.”
